At Muutous Zone, we understand that exceptional furniture deserves equally exceptional delivery service. Our global shipping solutions are designed to bring your carefully selected pieces to your doorstep with the same attention to detail that went into their creation.
Key Delivery Features
- Worldwide Reach: Serving design lovers across the globe (excluding some Asian and remote regions)
- Flexible Options: Choose between expedited or free shipping based on your needs
- Transparent Timelines: Clear processing and delivery estimates for every order
- Premium Carriers: Partnering with DHL, FedEx, and EMS for reliable transportation
Our Delivery Process
1. Order Processing (1-2 Business Days)
After you place your order, our team carefully prepares your items for shipment. Each piece undergoes a final quality check before packaging to ensure it meets our exacting standards. Most orders are processed within 48 hours (excluding weekends and holidays).
2. Shipping Options
We offer two convenient shipping methods to suit different needs and budgets:
| Method | Carrier | Delivery Time | Cost | Best For |
|---|---|---|---|---|
| Standard Shipping | DHL or FedEx | 10-15 business days after dispatch | $12.95 | Customers who want faster delivery |
| Free Shipping | EMS | 15-25 business days after dispatch | Free on orders over $50 | Budget-conscious shoppers not in a hurry |
Note: Delivery estimates begin from the date of dispatch, not the order date. Some remote locations may experience slightly longer transit times.
3. Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. You can monitor your package’s journey directly through the carrier’s website. Our customer service team is also available to provide updates at [email protected].
Returns & Exchanges
We want you to be completely satisfied with your Muutous Zone purchase. If any item doesn’t meet your expectations, you may return it within 15 days of delivery for a refund or exchange. Please note that return shipping costs are the customer’s responsibility unless the item arrived damaged or defective.
Design Without Borders
Our global delivery service reflects our commitment to making exceptional design accessible worldwide. Whether you’re furnishing an urban apartment in New York or a countryside home in France, Muutous Zone brings international design sensibility to your local space.
Have questions about delivery to your specific location? Our design team is always happy to assist at [email protected].